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Q: Who came up with the weird name? A: Raymond Lockley is the ruptime.com principal. Raymond has worked in a wide variety of organizational sizes and settings, including aerospace, high tech, services, non-profits, and education. He holds an M.A. in Management from John F. Kennedy, and an M.Div. from Boston University. Q: What does "ruptime" mean? A: ruptime is a command found on some versions of the UNIX operation system. It is a way to check on the health of a system from the outside by going temporarily in and using the tools and resources available inside the system. And that's what we do. Q: What is your approach to organizations? A: Systems, systems, systems.
Q: Can you be more specific?
Q: Where are you located? A: On the Internet.
Q: No, really where?
Q: What are your rates? A: How much do you have?
Q: No, really.
Q: Why do you charge extra for a typical consultant's report? A: Organizations are about relationships, and people in organizations follow leaders they know and trust, not charts. Once you understand the right questions and where to find the answers, you'll know better than we will how to market your changes internally. And, frankly, those long reports that few people read all the way through are mostly boring to write, too, and we have better things to do with our lives. Q: Do you consult with non-profits? A: We love non-profits! More often that not, non-profits want to have intentionality in their organizations, and are able to avoid the trap which public corporations fall into in that they are allowed to form in order to make a profit rather than to serve the public interest. Also, we understand that the ones we'd be interested in working with probably can't afford us, so we deeply discount our services to non-profits who mission out to serve their community. Q: Aren't consultants mostly weasels? A: Real, professional consultants are mostly good folks. We adhere to the highest ethical standards, such as the IEEE Code of Ethics. Q: Do you have any technical specialties? A: While we focus on people and teams, and what technology would be most effective for people and teams, we do a limited amount of purely technical consulting. We do Unixy sys admin work, with emphasis on Solaris and Linux. We do database application design, but we only really want to do coding in the Progress 4GL ("the best RDBMS on the 3rd planet from the Sun"); our experience with Progress ranges from V5 to V8 on Wintel, Solaris, and AIX.
AN ORGANIZATIONAL READER If you want to get on the same page, Raymond recommends reading these pages:
The Fifth Discipline by Peter Senge
Leadership and the New Science by Margaret Wheatley
The Postmodern Organization by William Bergquist
Organizational Culture and Leadership by Edgar Schein
Built to Last by Collins and Porras
Stewardship by Peter Block
The Wisdom of Teams by Katzenbach and Smith
How Come Every Time I Get Stabbed in the Back My Fingerprints Are on
the Knife? by Jerry Harvey
The Addictive Organization by Schaef and Fassel
Generation to Generation by Edwin Friedman
Outlearning the Wolves by David Hutchens
The Dilbert Principle by Scott Adams
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